FAQ

Q - Can you look after my bags at the reception on the day of arrival or departure ?
A - Yes, we can look after your bags, just ask at reception.

Q - What are the times for checking in and checking out?
A - You can check in from 12:00 (noon) onwards. We ask you to check out by 11:00 at the latest.

Q - When is breakfast served?
A - Breakfast is served from 07:00 to 10:00.
 
Q - How can I get in touch with you regarding a reservation?
A -You can contact us by email, This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone +01 43 54 76 86.
 
Q - What is your cancellation policy?
A - If you need to cancel a reservation, please call us 24 hours before due arrival time.
 
Q - Can I use the internet in your hotel?
A - Yes, there is free Wifi internet connection in all of the rooms. Just ask at reception for details.
 
Q - Is it possible to have lunch and dinner at the Hotel?
A - No, we only serve breakfast, but just ask at reception and we will happily recommend several local restaurants.
 
Q - Is there a safe in each room?
A - No, but there is a safe at the reception (free of charge).
 
Q - What is the cost of a taxi to Roissy Charles de Gaulle (CDG) airport ?
A - A taxi to CDG costs approximately 50 euros.

Q - Are animals accepted at the hotel ?
A - No, we do not accept animals.

Q - Which payment methods do you accept ? 
A - We accept payment by American Express, Visa, Mastercard and cash.

 

Q - And if I need to cancel my reservation ?
A - You may cancel your reservation up to 24 hours before your arrival date, at no cost, except for reservations made at a non-refundable rate.